A designer at a desk reviewing the layout of a service business website on a large monitor

HOW WE HANDLE DATA

What We Do With the Details You Share

Your site, your data, and a plain account of what happens to both. This page is for owners who want to know what we collect before they send us anything, and what we do with it afterwards. It is written in plain words, not legal filler.

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This page costs you nothing to read and asks for no details in return.

Our Privacy Policy

Last updated: 26 October 2026

We collect only what you send us: your name, your contact details and what you want built. We use it to reply, to quote the work, and to build and support what you asked for. We do not sell, rent or trade your details to anyone, and an enquiry does not add you to a mailing list. Phone or email us to see what we hold, correct it, or have it deleted.

Towns we cover

The Towns We Cover in Salt Lake County

Our work covers Salt Lake County, from the west side of the valley through the south end and up onto the east benches. Look through the groups below for your own town. If you cannot see it, phone us and ask before you assume we cannot help, and you will get a plain yes or no.

Salt Lake City West Valley City West Jordan South Jordan Sandy Draper Riverton Herriman Murray Midvale Cottonwood Heights Taylorsville

The towns above are examples rather than the boundary of where we work, and plenty of communities we cover are not named. The build, the SEO and the CRM automation all run from our side, so a business sitting further out is handled the same way: tell us where you are and we will say whether we can take the work on.

Ask about your town

Call Us About Your Data

A phone call is the shortest route to an answer. Call 888-600-1703 and ask what we hold about you, how it is used, or how to have it removed. You do not need an account or a reference number to ask.

Call 888-600-1703

Put Your Question in Writing

Email works well when you want the answer in writing. Tell us which site or enquiry your question is about, and what you want us to do with the details we hold. We reply to the address you write from.

Email Your Question

Serving Salt Lake County

We work with service businesses across Salt Lake County, and the whole job is handled from our side. Tell us where you are and what you need built, and we will say plainly whether it is work we can take on.

Ask About Your Area

Will you make me set up another account and password?

No. You never have to log in to anything, so there is no account of yours for us to set up and no password for you to keep track of. You tell us what you want changed and we make the change on our side. If you do want access to something, you can have it, but nothing waits on you using it.

What do you actually do with the details I send in?

We use them to work out what your business does and to come back to you with a fixed scope and a fixed price in writing. They sit with the project record for your business, and we use them to answer you and to do the work you agree to. They are not there for anything else.

Who holds the logins to my site and my accounts?

You do. You own everything we build, so the site, the content and the CRM automation are your business's, and the access to them belongs with it. We work inside those accounts because handling the site is the job, and that is what keeps the whole thing hands-off for you.

If we part ways, do you keep my information?

What we built is yours and it stays with you: the site, the pages and the systems behind them. The project record stops being worked on. Ask us what we still hold from the details you sent in and you get a straight answer rather than a form to fill in.

My last provider disappeared with my logins. What now?

That is how a lot of the owners we work with found us, so it is the first thing we sort out. We work out what you actually own and what is sitting in somebody else's name, and we tell you plainly which is which. From there everything we build goes in your name, so the same thing cannot happen to you twice.

Tell Us What You Need Built

Tell us what you need built and where your current setup is letting you down. We reply with the questions we need answered, then put a fixed scope and a fixed price in writing before any work starts.

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SMS / Text messaging

This section explains how Full Service Web Design uses the mobile phone number you give us, and how to stop the messages at any time. It applies to every form on this website that offers a text-message consent box.

What we send

If you tick the SMS consent box and give us your phone number, Full Service Web Design sends you SMS customer care and account notifications: replies to the enquiry you sent us, updates on your project or job, and notices about your account. We do not send marketing or promotional text messages to a number collected this way.

How often, and what it costs

Message frequency may vary. Standard Message and Data Rates may apply - your mobile carrier charges you for messages under your own plan, and Full Service Web Design does not charge you for them.

Stopping the messages, and getting help

Reply STOP to any message to opt out. We send one message confirming that you have been unsubscribed and then stop. Reply HELP for help. You can also opt out at any time by calling 801-577-9418 or emailing kalenhoward@gmail.com, and we will remove your number.

The consent box is optional

The SMS consent box on our forms is optional and is never ticked for you. The form submits without it, and submitting a form does not sign you up for text messages. Consent is not a condition of purchase: you can buy from us, book with us and get a reply from us without ever agreeing to text messages. The web form is the only way to opt in - there is no keyword, verbal or paper opt-in.

Who we share it with

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

What we keep

We keep a record of the consent you gave - whether the box was ticked, when, the page it was on, and the exact wording that was on the screen - so we can show what you agreed to. The SMS programme terms are in our Terms.