Testimonials will go here
What We Do, And When You Hear From Us
Most owners reading this have been through a build that went quiet halfway. So the page runs in order: what happens at each stage, what we need from you, and when you next hear from us. It covers the website, the SEO and the CRM automation, because the same team does all three.
You can read every stage before you talk to us.
The Four Stages, and Who Does What
Every build runs in the same order, and the order does not change to suit a deadline. You will always know which stage you are in and what is waiting on you. Read down and you will see where your last provider probably stopped.
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What You Tell Us at the Start
You describe the business, the customers you want more of and what the last site failed to do. We ask the questions and take the notes, so there is nothing for you to write up afterwards. By the end of it we know enough to put a scope together.
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You Read the Scope and Decide
The document that comes back names every page, every connected system and one price. Nothing gets built off a conversation. You either approve that document or tell us what to change in it, and the version you approve is what the build is held to.
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The Build and the Wiring Behind It
We write the pages, set up the search side and connect your forms to the CRM so an enquiry lands where you will see it. Your part is answering the occasional question about the business. What comes back to you is a working site on a test address to look through.
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Going Live, and What You Keep
We put it live, point the domain at it and test the forms from the outside, the way a customer would. Nothing is kept in our accounts, so there is nothing for you to claim back later. From then on, a change is a message to us rather than a job on your list.
Built for owners who were let down last time
Most people who come to Full Service Web Design found us because their last web guy vanished. They are not shopping for a new look so much as for the thing to be handled, and to be theirs. So we set it up so you own the work and you always know who to ask.
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One point of contact
Every part of the project runs through the same people, so a question is not passed between a designer, a host and whoever set up the email. You send it to us and we deal with it.
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Ownership of everything we build
The site, the content and the accounts it runs on belong to you, not to us. If you ever move the work elsewhere, you take all of it with you.
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Nothing for you to log in to
We do the building and the updating, so you are never the one signing into a dashboard to keep the site working. You tell us what you want changed and we change it.
What Owners Say After the Handoff
Owners come to us after a previous provider went quiet mid-project. What they say here is about what changed: one point of contact, a fixed scope agreed up front, and a website they own when the work is done.
Will this be another sales call?
Your last web guy vanished, and now you are wary of handing the whole thing to somebody new. Fair enough. Here is what the appointment actually is, what it is not, and what you walk away with.
What actually happens once I book the appointment?
We go through what you need the site to do, what building it would involve, and what that costs. Scope and price are both fixed, so you leave knowing what the work is and what you would pay for it. You also leave knowing you would own everything we build.
How long is it, and who am I talking to?
It is one appointment rather than a run of calls, and we keep it to a single sitting. You talk to the people who would do the build, not a go-between. Whatever gets decided there is what gets built.
What do I need to have ready beforehand?
Nothing has to be ready. It moves faster if you happen to have your current site address, a note of what it never did well, and some idea of who holds your domain. If you do not, we can find all of that ourselves.
Is this just a sales pitch?
No pitch deck, no pressure, and no string of discovery calls before anybody says anything useful. If what you are asking for would not help your business, we will say so on the call. Fixed scope and fixed price leaves nothing to upsell afterwards.
Can I move or cancel a booked time?
Yes. Tell us any time before the start and we will move it or drop it, whichever you need. If the day gets away from you entirely, say so afterwards and we will put it back on the calendar.
Start With a Short Message
A few lines about your business and the pages you need is enough to start. We read every message ourselves and answer with questions, not a sales script. Nothing you send commits you to anything.